Refunds and Invoice
Use this page to prepare complete refund or invoice requests.
Refund Requests
Refund eligibility follows the official policy shown at checkout and on pricing/legal pages.
Information to Include
- purchase email/account
- order reference or payment confirmation
- purchase date
- short reason for request
Suggested Request Template
- Subject:
Refund Request - LinguaX - Purchase email/account
- Order reference
- Purchase date
- Reason summary
Complete information reduces back-and-forth and speeds review.
Invoice Requests
For personal or business accounting, request an invoice with:
- order reference
- purchaser email
- billing name or company name
- billing address
- tax/VAT details (if applicable)
- special format requirements
Processing Notes
- response time depends on request volume
- incomplete details can delay processing
- keep payment confirmations until request completion