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Refunds and Invoice

Use this page to prepare complete refund or invoice requests.

Refund Requests​

Refund eligibility follows the official policy shown at checkout and on pricing/legal pages.

Information to Include​

  • purchase email/account
  • order reference or payment confirmation
  • purchase date
  • short reason for request

Suggested Request Template​

  1. Subject: Refund Request - LinguaX
  2. Purchase email/account
  3. Order reference
  4. Purchase date
  5. Reason summary

Complete information reduces back-and-forth and speeds review.

Invoice Requests​

For personal or business accounting, request an invoice with:

  • order reference
  • purchaser email
  • billing name or company name
  • billing address
  • tax/VAT details (if applicable)
  • special format requirements

Processing Notes​

  • response time depends on request volume
  • incomplete details can delay processing
  • keep payment confirmations until request completion